WeatherCall FAQs

What if the screen says I must pay $6.00? A technical issue occurred on March 3 and as a result you may get a web page stating that the service costs $6.00. This is an error. If you refresh the page, you should be able to register for free. NBCAugusta pays the subscription for all our viewers.

How often are subscribers called?
A subscriber is called whenever the National Weather Service issues a tornado warning that includes that registered street address. Severe thunderstorm and flash flood warnings are optional for subscribers. Warning calls could be made anytime of the day or night.

How quickly are subscribers called?
The system will begin notifying within 1 minute of receiving the alert from NWS. However, if several thousand people need to be notified it could be as long 5 minutes before everyone is called.

What if a phone is busy?
If a phone is busy, the system will attempt to call again, one minute later. The system will make 3 attempts to reach each number.

What if a phone is not answered?
If a phone is not answered, the system will attempt to call again, one minute later. The system will make 3 attempts to reach each number.

What does it cost?
Normally, the price of the service is $6.00 per year, for each street address you register in the system.  However, NBC Augusta is offering the service to the Augusta/Aiken television market at no cost as a community service.  Click here to begin registration.

Will WeatherCall notify a pager?
Yes, using email. Subscribers will need to contact the paging carrier for the email address of the pager, then login to WeatherCall account and register the pager's email address.

How do I set up SMS Text Messaging to a mobile phone?
WeatherCall will send SMS Text Messaging Alerts to a mobile phone by using the email address provided by the mobile phone carrier. Subscribers will need to contact their mobile carrier for the specific email address for their mobile phone.

Is my private information safe?
Your name, address and phone numbers are maintained on the WeatherCall service as they are needed to determine your location and method of contact for alerts. WeatherCall maintains its servers at very secure facilities. Our privacy policy may be reviewed at Privacy Policy. We do not share or rent or otherwise distribute your private information to another organization. Your information is only used to provide the WeatherCall service.  If you register a location not in the NBC Augusta program, your credit card information is stored on a very secure system operated by Ebay.

May I register more than one street address?
Yes.  Each is considered a unique and separate record.  By registering additional locations, subscribers may extend the WeatherCall protection to their office, elderly parent or your child's school.

May I register a location in another city?
Yes, however the free service provided by NBC Augusta is only available in the Augusta/Aiken television market.  If you want to register a location in another city, the annual $6 subscription fee applies.  To register a location not in the NBC Augusta television viewing area, click here.  WeatherCall is operational throughout the United States, including Hawaii and Alaska.