If you are having problems or concerns with your WeatherCall account, you have come to the right page!

This page will help you answer questions like:

1. Why did I not get a phone call during bad weather?

• You will only get a WeatherCall if your home or business is located inside a National Weather Service warning polygon. Click here to see if your home or business was located inside a recent warning polygon. Simply input your e-mail address or zip code.
• If you did not receive a phone call, but still think your home or business was within the warned area, please e-mail the NBC Augusta StormTracker weather team: weather@nbcaugusta.com. Please include the date/time the storm occurred, along with your contact information, and we will investigate. 

2. I've forgotten my log-in information. How can I update my phone, e-mail, or address?

• If you need to update your information, but can't log-in, e-mail info@weathercall.net, and a WeatherCall representative will respond to your needs.

3. How do I cancel my WeatherCall account?

• If you wish to cancel your WeatherCall account, e-mail info@weathercall.net and ask them to delete your account. Here's an example below:
  • Please cancel my WeatherCall account.
  • Name:
  • E-mail:
  • Phone:

Go back to main WeatherCall page.